[Hiring] Front Desk Executive Dubai UAE

­­­Position: Front Desk Executive

Date posted: 2024-11-19

Industry: other

Employment type: Full Time

Experience: 1 to 3 year               

Qualification: Diploma/Degree

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Front Desk Executive (with UAE Experience)

Location: Dubai

Employment Type: Full-Time

We are seeking a dynamic and professional Front Desk Executive with prior UAE experience to be the first point of contact for our organization. This role requires a proactive individual with excellent interpersonal skills, the ability to manage multiple tasks efficiently, and a strong understanding of UAE business culture and practices.

Key Responsibilities

Guest Relations:

• Welcome visitors, clients, and staff with a friendly and professional attitude.
• Maintain a clean, organized, and inviting reception area.
• Ensure all visitors are logged and directed to the appropriate personnel or department.

Communication Management:

• Handle and route incoming calls, emails, and messages effectively.
• Respond promptly to inquiries and provide accurate information about the organization.
• Liaise with internal teams to ensure seamless communication and support.

Administrative Support:

• Schedule appointments, manage meeting rooms, and assist in coordinating office activities.
• Maintain records, update databases, and assist with document preparation when required.
• Monitor and replenish office supplies, ensuring the front desk operates efficiently.

Security and Compliance:

• Oversee visitor access and ensure adherence to company security protocols.
• Collaborate with the facilities team to ensure compliance with UAE labor and safety standards.

Customer Service:

• Act as a key point of contact for client queries and concerns, delivering solutions with a customer-focused approach.
• Support the resolution of minor issues or escalate them as necessary.

Qualifications:

Education & Experience

• Minimum of 1-3 years of experience in a similar role, preferably in the UAE.
• Diploma or Bachelor’s degree in Business Administration, Hospitality, or a related field.

Skills & Competencies:

• Language: Fluent in English (written and spoken); knowledge of Arabic or other regional languages is an advantage.
• Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Customer Service Orientation: Strong ability to manage customer expectations and provide exceptional service.
• Interpersonal Skills: Excellent communication and organizational skills with a professional demeanor.
• Cultural Awareness: Familiarity with UAE business etiquette and cultural norms.
• Positive attitude, adaptability, and problem-solving skills.