Freight Forwarding Operations Supervisor Dubai UAE

Position: Freight Forwarding Operations Supervisor

Date posted: 2023-11-16

Industry: other

Employment type: Full Time

Experience: 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: DP World

Description:

Hiring Freight Forwarding Operations Supervisor

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

We deliver these services through an interconnected global network of 128 business units in 74 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.

The Freight Forwarding Import/Export Supervisor is responsible for providing high level of support and supervision to export department by managing the daily activities of the export team. Supervises the administration processes required to import and export merchandise and materials in compliance with federal, state, local, or local country specific- regulations. Reviews all required documentation and supporting calculations of duties, tariffs, price conversions, weight and or volume of products. Verifies all payment transactions are completed according to requirements. Ensures that all documentation is up to date and recorded in tracking systems. resolves issues and expedites solutions with clients, customs officials, and shippers. Contributes to development of processes and procedures.

Key Accountabilities

• Supervise operations staff and keep employees compliant with company policies and procedures
• Manage, develop and train staff, establish and monitor goals, and conduct performance reviews
• Assume ownership over team productivity and manage workflow to meet or exceed quality service goals
• Prepare and submit Harmonized Tariff Schedules (HTS) codes to US Customs
• Prepare shipping documentation, maintaining compliance with US Customs and international regulations
• Responsible for proper processing of export shipments and designing export strategies to meet project delivery requirements
• Assist in identifying and improving service and operations related issues in a station, including on-time delivery, accurate and timely data entry, and efficient warehouse operations
• Assist in auditing and researching service performance issues and develop recommendations for improvements
• Maintain the security of freight in accordance with security procedures
• Ensure a safe working environment through consistent practice of safety programs and procedures
• Consult with suppliers and agents to arrange proper in-transit permissions to ship to various locations

Qualifications

    Graduate in any field

Experience

• At least 5 years of relevant and recent experience in Freight Forwarding Operations and Customer Service
• Previous Supervisor Experience required
• Freight Forwarding experience is mandatory

Skills

• Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding Industry
• Execution Driving Skills – Ability to drive strong execution of initiatives, ensuring that the Countries get things right the first time through questioning, analyzing, planning and follow-up
• Agile Skills – Ability to prioritize multiple tasks to meet various deadlines
• Computer Skills – Intermediate computer skills with a proficiency in MS Office (Outlook, Word, Excel & PowerPoint
• Analytical Skills – Strong analytical skills including ability to analyze numbers and attention to detail
• Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with clients, carriers, other forwarders, vendors
• Languages – You speak and write fluent English – additional languages are a bonus, but not a must. Spanish proficiency is preferred but not required

Our dedicated, diverse and professional team of more than 103,000 employees from 150 countries is committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.

We think ahead, anticipate change and deploy industry-leading technology to further broaden our digital vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.