[Hiring] Floor Manager Dubai UAE

­­­­Position: Floor Manager

Date posted: 2025-01-27

Industry: other

Employment type: Full Time

Experience: 2 to 3 year               

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We’re Hiring: Floor Manager

Location: Dubai, UAE

We are seeking an experienced and dedicated Floor Manager to oversee our front-of-house operations and ensure a seamless dining experience for our guests. If you have a strong background in restaurant management, exceptional leadership skills, and a passion for hospitality.

Key Responsibilities:

  • Oversee daily floor operations, ensuring smooth service and guest satisfaction.
  • Lead, train, and manage front-of-house staff, ensuring high service standards.
  • Handle guest complaints and feedback in a professional and timely manner.
  • Coordinate with kitchen and bar teams to ensure timely and accurate order fulfillment.
  • Maintain inventory levels for dining room supplies and assist with ordering when necessary.
  • Monitor staff performance, providing coaching and development opportunities.
  • Ensure compliance with health, safety, and hygiene standards in all front-of-house areas.
  • Create and manage staff schedules to ensure optimal coverage during peak hours.
  • Foster a positive, team-oriented work environment that promotes employee engagement.

Key Requirements:

  • Proven experience as a Floor Manager or in a similar role in the restaurant industry.
  • Strong leadership skills and ability to manage, motivate, and train a team.
  • Excellent customer service skills, with a focus on resolving issues swiftly and professionally.
  • Ability to work under pressure and maintain a calm demeanor during busy periods.
  • Strong organizational and multitasking abilities.
  • In-depth knowledge of restaurant operations, including staffing, scheduling, and inventory management.
  • Flexibility to work evenings, weekends, and holidays.