[Hiring] Document Acquisition Specialist II REMOTE USA

­­­­Position: Document Acquisition Specialist II

Date posted: 2025-04-24

Industry: other

Employment type: Full Time

Experience: 2 to 3 year               

Qualification: High School Diploma or GED.

Salary: $18.51-$23.08/hr

Location: United States, REMOTE

Company: Dodge Construction Network

Description:

Hiring Document Acquisition Specialist II

United States ·

About the job

Description

Dodge Construction Network (Dodge) is looking for a Document Acquisition Specialist II, Data Normalization, to join our team. This role manages proprietary workflow queues containing construction documents, requiring expertise in data sources and advanced project management skills to ensure comprehensive coverage of construction documents. Their primary responsibility is to meticulously review and triage essential data and publish documents into the Dodge Data Platform.

This is a full-time position and reports directly to the Manager, Plans & Specs.

Preferred Location

This is a remote, home-office role and candidates located in the continental United States will be considered.

Travel Requirements

Expected travel is 5% for this role.

Essential Functions

• Monitor multiple proprietary workflow queues for prompts on which documents to pursue
• Operate in a designated territory
• Develop industry relationships and gain expertise in the territory’s specific data sources
• Research, collect, verify, and maintain construction documents on public projects through various means, including phone calls, emails, and digital research with guidance from manager
• Conduct any needed complex document file type conversion which may require single use or stand-alone conversion applications
• Ensure timely, accurate, and comprehensive document collection for all assigned projects and submit these plans and specifications for ingestion into the Dodge Database
• Analyze documents for accuracy, timeliness, quality, and completeness
• Confirm eligibility of documents for collection based on project metadata
• Determine, then proceed, with email or voice contact based on source preference, prior contact attempts, and proximity to bidding
• Navigate more complex websites for document collection
• As required, complete Check Request Form or use corporate credit card to pay for plan procurement
• Maximize project coverage by collecting documents on as many active projects as possible within the assigned regions, based on workflow prompts
• Complete formal documentation required to support data collection processes
• Maintain accountability for performance metrics, ensuring accurate, punctual, and thorough data collection
• Address basic customer requests from Customer Care
• Work closely with offshore teams, including acting as escalation point as required

Education Requirement

High School Diploma or GED.

Required Experience, Knowledge And Skills

• 1.5 + years of experience in the construction industry or equivalent customer service experience
• 1.5 + years of outbound call experience
• Prior online research experience
• Proven success meeting prior performance metrics or demonstrable ability to meet performance metrics in a fast-paced role in a production driven environment
• Proficiency in desktop software programs including Microsoft Office suite (i.e. Outlook, Word, Excel, etc.)
• Proficiency in Adobe or similar tools
• Ability to learn proprietary software applications within a reasonable time frame
• Exceptional attention to detail, written and verbal communication, and reading comprehension skills
• Ability to work effectively in an independent, remote environment
• Comfortable working in a fast-paced role/production driven environment
• Critical thinker and problem solver
• Exceptional interpersonal skills to build trust through persuasive communication, fostering strong client relationships and effective team collaboration

Preferred Experience, Knowledge and Skills

• Prior experience with Google Sheets
• Familiarity with industry standard file types such as pdf, jpeg, tif, dwg, dgn, etc.
• Previous experience collaborating with offshore teams

About Dodge Construction Network

Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.

Dodge is the catalyst for modern construction.

Salary Disclosure

Salary range: $18.51-$23.08

This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.

For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.

A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.

Reasonable Accommodation

Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email [email protected].

Equal Employment Opportunity Statement

Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.