[Hiring] Discharge Planner REMOTE USA
Position: Discharge Planner
Date Posted: December 1, 2025
Industry: Behavioral Healthcare / Mental Health Services
Employment Type: Full Time
Experience: Minimum of 2 years of relevant work experience in healthcare, case management, discharge planning, referral relations, admissions, or outreach
Qualification: Bachelor’s degree in health sciences, communications, psychology, social work, or related field
Salary: $52,500 – $60,000 annually
Location: New York, NY, United States, REMOTE
Company: Charlie Health
Description:
Charlie Health is seeking a dedicated Discharge Planner to support clients and referral sources by providing high-quality treatment updates and coordinating discharge plans. Our mission is to expand access to personalized, virtual behavioral healthcare for individuals with complex needs, including mental health conditions, substance use disorders, and eating disorders.
Key Responsibilities:
• Provide consistent, professional treatment updates to referral providers
• Develop and execute comprehensive discharge plans for clients completing treatment
• Identify appropriate aftercare resources and facilitate smooth transitions
• Maintain documentation of case management contacts, collaborating with therapists, case managers, and treatment teams
• Communicate effectively with referral sources and internal stakeholders to ensure seamless client support
• Adhere to organizational policies and performance metrics
Requirements:
• Strong interpersonal, relationship-building, and listening skills
• Metrics- and results-oriented with experience working against concrete targets
• Excellent written and verbal communication abilities
• Highly organized with attention to detail
• Authorized to work in the United States with native or bilingual English proficiency
• Ability to work in a fast-paced environment and learn quickly
• Proficient in Salesforce, Google Suite, and MS Office
Preferred Qualifications:
• Experience in healthcare, particularly in client-facing roles such as case management or referral coordination
• Familiarity with behavioral healthcare processes and community resources
Benefits:
Charlie Health offers a comprehensive benefits package for full-time employees, including health coverage, incentive programs, and professional development opportunities. The total compensation package may include base pay, bonuses, and other company-sponsored benefits.
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