Director of Retail Dubai UAE

Position: Director of Retail

Date posted: 2023-01-27

Industry: retail sector

Employment type: Full Time

Experience: 10 years

Qualification: Bachelor’s Degree holder

Salary: AED 10000 to 20000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

A multinational company in the retail sector is looking for a Director of Retail in Dubai.

Job Location: Dubai

Requirement:

• Minimum 10 years in retail operations (foodservice experience beneficial but not essential)
• Demonstrated ability to lead large operations teams
• Intricate knowledge of retail operational processes and KPIs
• Strong English skills, written and spoken
• Knowledge of SAP an asset

Main accountabilities:

• Build and lead a robust and highly engaged Operations team of 500+
• Deliver outstanding customer service
• Ensure strong operational processes incl. logistics, customs interactions & loss prevention
• Drive and deliver store contribution by continuously optimizing all operational levers
• Continuously improve retail processes, offering and performance over the network

Business priorities:

• Become familiar with the company operating model, and complement as required
• Operational organizational chart & job descriptions
• Standard Operating Procedures and system (SAP/TCPOS) specifics
• KPIs and supporting tracking tools
• Store/platform opening plan