Position: Desktop Support Engineers
Date posted: 2021-01-07
Employment type: Full
Experience: 4 to
Salary: AED 3000
United Arab Emirates
We are hiring a Desktop Support Engineers
with 4 – 5 years of experience for Dubai location.
- End user support onsite or remote.
- Excellent knowledge on MS Windows 7, 8, 8.1 &10 operating system.
- Installation & troubleshooting or MS Office products.
- Strong troubleshooting knowledge of Outlook & O365 suites.
- Hands on troubleshooting knowledge of LAN/WAN issues.
- Ability to install/configure & troubleshoot various types of printers.
- Ability to configure email accounts on PC & Mobile devices. Handle Avaya PABX & phones.
- Hands on knowledge of handling & troubleshooting POS machines.
- Ability to manage & troubleshoot CCTV, DVR & Time Attendance Machine.
- Ability to adapt & learn basic administration of MS Dynamics or any other ERP.
- Hands-on working knowledge on Windows Server.
- Hands-on working Knowledge on active directory, DNS / DHCP record updates. Knowledge on backup systems.
- Demonstrate proactive approach. Identify and suggest possible improvements on procedures.
- Excellent attitude towards user support, possess strong communication skills.
- Ability to work with senior management & work with multiple sites.
- Submit IT reports as & when needed.
- Certification Required: MCSE / MCSA / CCNA