Desktop Support Engineers Dubai UAE

Position: Desktop Support Engineers

Date posted: 2021-01-07

Industry: IT

Employment type: Full Time

Experience: 4 to 5 year

Qualification: Bachelor’s Degree Holder

Salary: AED 3000 to 3500

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are hiring a Desktop Support Engineers with 4 – 5 years of experience for Dubai location.

Job Responsibilities:

  • End user support onsite or remote.
  • Excellent knowledge on MS Windows 7, 8, 8.1 &10 operating system.
  • Installation & troubleshooting or MS Office products.
  • Strong troubleshooting knowledge of Outlook & O365 suites.
  • Hands on troubleshooting knowledge of LAN/WAN issues.
  • Ability to install/configure & troubleshoot various types of printers.
  • Ability to configure email accounts on PC & Mobile devices. Handle Avaya PABX & phones.
  • Hands on knowledge of handling & troubleshooting POS machines.
  • Ability to manage & troubleshoot CCTV, DVR & Time Attendance Machine.
  • Ability to adapt & learn basic administration of MS Dynamics or any other ERP.
  • Hands-on working knowledge on Windows Server.
  • Hands-on working Knowledge on active directory, DNS / DHCP record updates. Knowledge on backup systems.
  • Demonstrate proactive approach. Identify and suggest possible improvements on procedures.
  • Excellent attitude towards user support, possess strong communication skills.
  • Ability to work with senior management & work with multiple sites.
  • Submit IT reports as & when needed.
  • Certification Required: MCSE / MCSA / CCNA

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