Defect Manager Software Testing Dubai UAE

Position: Defect Manager Software Testing

Date posted: 2023-02-22

Industry: Other

Employment type: Full Time

Experience: 10 years

Qualification: Bachelor’s Degree holder

Salary: AED 10000 to 20000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring for Defect Manager Software Testing

Below is job description:

Position: Defect Manager

• Employment type – Direct & Full-time role
• Job Location – Dubai ( Onsite )
• Experience – 10 plus years
• Salary : Open to discuss
• Required Technical Skill Set
• Higher education degree
• 10+ years of work experience.
• The management and control of all defects within the in-house development environments.
• To own and chair daily defect calls with lead Development, Test and Operational Teams, and to provide clear minutes and actions.
• Definition, ownership and management of the Defect Process.
• Liaising with the Problem Management Team to ensure a clear and efficient interaction within overlapping processes, and to promote this with all customers.
• Ensuring all defects are entered correctly and controlled / managed as effectively as possible through their lifecycle.
• Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to defect status outside of the published defect process.
• Telecom domain knowledge & Candidate Preferred from Telecom background
• Required Interpersonal Skill Set
• Excellent analytical and problem-solving skills
• High responsibility and risk awareness
• High own initiative and engagement as well as excellent team skills for cooperation in an international team
• Strong communication skills
• Desired Experience Range – 10 plus years
• Must-Have: Ability to forge strong relationships with internal customers, influencing and persuading where appropriate and resolving any conflicts which arise.
• Ability to explain technical processes and articulate knowledge of the Defect Management process to a wide audience.
• Excellent oral and written communication skills at all levels within the company, plus good presentation skills.
• The ability to chair, own, and steer critical development meetings to achieve a satisfactory outcome.
• Good working knowledge of software development lifecycle.
• Demonstrate experience of working in high pressure environments in previous roles.
• Ability to manage repeatable standard processes along with an ability to find, own and resolve ad-hoc issues.
• Self-leadership and reactiveness. Be able to provide previous evidence of these skills.
• Primary Skill – PEGA

Responsibility of / Expectations from the Role

• Lifecycle management of all defects within all development and pre-production environments.
• Lead/chair daily triage calls with representation from QA/Testing Teams, Technology Development, Rogers Partners, Business Leads, Development Leads, etc. and to provide clear minutes and actions.
• Collaborate with QA/Testing and Release/Change Management teams to maintain awareness of new code changes, new test cycles, ongoing automation test results and new defects, bug fix scheduling and retesting.