Debt Collection Officer Dubai UAE

Position: Debt Collection Officer

Date posted: 2023-11-21

Industry: other

Employment type: Full Time

Experience: 3 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Debt Collection Officer required

Responsibilities

• Collect outstanding debts from clients and achieve collection target set
• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Create trust relationships with debtors
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable

Requirements

• 3 years experience as debt collector
• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Working knowledge of MS Office and databases
• Excellent communication and people skills
• Apt in negotiating and persuading
• Ability to be polite and compassionate without lacking confidence
• Self-motivated and have the passion to learn and work