[Hiring] Customer Support Specialist REMOTE

­­­Position: Customer Support Specialist

Date posted: 2024-12-02

Industry: other

Employment type: Full Time

Experience: 2 years                     

Qualification: Bachelor’s Degree holder

Location: Birmingham, AL, United States, REMOTE

Company: Speak Wisely Solutions LLC

Description:

Speak Wisely Solutions LLC

Remote Customer Support Specialist

Birmingham, AL

About the job

• Join Our Remote Customer Service Team and Make an Impact!
• Are you a passionate problem-solver with a flair for providing exceptions customer support?
• Do you thrive in a remote work environment and enjoy connecting with people from around the world?
• If so, we have the perfect opportunity for you!

Speak Wisely Solutions LLC is seeking remote Customer Support Specialists to join our dynamic team. As a Customer Support Specialist, you will be the first point contact for our valued customers, assisting them with inquiries, resolving issues, and ensuring a positive experience.

Requirements

• Must live in the United States of America
• Must have 2+ years of Customer Service experience
• Must have 2+ years of Call Center experience
• Ability to work independently
• Excellent communication skills
• Ability to go above and beyond for customers
• Must be able to follow written and verbal instructions
• Passion for helping others
• Able to take high call volumes

Equipment Requirements:

• Must be able to provide Laptop or PC (Windows 10 or 11)
• Must be able to provide high speed internet (Only hardwired, NO wifi, or anything wireless)
• Must be able to provide hardwired USB headset (Noise cancellation)

Benefits

• Choose which client you want to work for
• Competitive remote work compensation package
• Flexible work hours to suit your lifestyle
• Extensive certification and support to excel in your role
• Opportunity to grow and advance within the organization
• A collaborative and inclusive work culture that values your contributions