Customer Support Executive Dubai UAE

Position: Customer Support Executive

Date posted: 2022-12-02

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Customer Support Executive

Join our Customer Support SUPERSTARS in one of the biggest group of companies in UAE

• Previous customer service experience is a must
• Excellent written and spoken English
• Genuine passion for providing the highest level of customer service
• Ability to use multiple system and multitask in fast paced environment
• Ability to effectively communicate to wide range of people via telephone, email or online Chat
• Ability to quickly assess a situations and problem solve to point of resolution
• Must be able to work on shifts basis

Duties and responsibilities:

• Handling inbound & outbound communications from customers
• Proactively liaising with operations to ensure orders running smoothly
• Providing feedback to relevant departments and help improve our customer experience
• Investigating and resolve customer complaints and queries
• Responding to customer issues via email, chat and phone