Customer Service Support Dubai UAE

Position: Customer Service Support

Date posted: 2021-01-06

Industry: Other

Employment type: Full Time

Experience: minimum 2 year

Qualification: Bachelor’s Degree Holder

Salary: AED 8000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring For Any Arabic National.

Customer Service Support

The hiring company is an international manufacturer and distributor of aftermarket 4WD accessories.

Job Role:

  • Resolves customer complaints via phone, email, mail, or social media
  • Prepares product or service reports by collecting and analyzing customer information
  • Opens customer accounts by recording account information
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, Selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
  • Documents / logistics support for customer orders

Requirements:

  • Male/ Female, 25-40 years old
  • Bachelor’s degree in any relevant field
  • Any Arabic Nationality
  • At least 2 years of relevant experience; experience working in car parts is an advantage
  • Candidates from Aftersales type background is a plus
  • Available immediately or after 1-month notice will be considered
  • Excellent communication skills

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