06 Jan 2021
Customer Service Support Dubai UAE
Position: Customer Service Support
Date posted: 2021-01-06
Industry: Other
Employment type: Full Time
Experience: minimum 2 year
Qualification: Bachelor’s Degree Holder
Salary: AED 8000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
Hiring For Any Arabic National.
Customer Service Support
The hiring company is an international manufacturer and distributor of aftermarket 4WD accessories.
Job Role:
- Resolves customer complaints via phone, email, mail, or social media
- Prepares product or service reports by collecting and analyzing customer information
- Opens customer accounts by recording account information
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, Selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
- Documents / logistics support for customer orders
Requirements:
- Male/ Female, 25-40 years old
- Bachelor’s degree in any relevant field
- Any Arabic Nationality
- At least 2 years of relevant experience; experience working in car parts is an advantage
- Candidates from Aftersales type background is a plus
- Available immediately or after 1-month notice will be considered
- Excellent communication skills