[Hiring] Customer Service Representative REMOTE USA
Position: Customer Service Representative
Date posted: 2025-04-26
Industry:Medical Technology
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree holder
Salary: $21.60 per hour
Location: United States, REMOTE
Company: Recruitment via Talentify
Description:
Hiring Customer Service Representative (Remote)
United States
About the job
Why Consider This Job Opportunity
- Salary up to $21.60 per hour
- Comprehensive benefits package including medical, dental, and vision insurance
- Up to 12 company-paid holidays
- Tuition reimbursement opportunities available
- Opportunity to work in a supportive and collaborative environment
- 100% remote work position offering flexibility
What To Expect (Job Responsibilities)
- Provide timely and accurate information to customers regarding their order status and product information requests
- Process customer returns according to established department policies and procedures
- Collaborate with the Medical Billing department to resolve disputed billing charges
- Provide feedback to Customer Service Management regarding service failures or customer concerns
- Partner with Sales Representatives to meet or exceed customer service expectations
What Is Required (Qualifications)
- Minimum of 1 year of experience in the medical industry or call center/customer service
- High School Diploma or general education degree (GED)
- Ability to read, analyze, and interpret medical supply publications and technical procedures
- Proficiency in Microsoft Office Applications
- Availability to work some evening shifts, weekends, or overtime as needed
How To Stand Out (Preferred Qualifications)
- Experience in a medical supply environment
- Strong problem-solving skills and ability to handle a variety of variables
- Familiarity with medical billing processes
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