[Hiring] Customer Service Representative Dubai UAE

­Position: Customer Service Representative

Date posted: 2024-07-02

Industry: other

Employment type: Full Time

Experience: 2 to 3 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 5000

Location: Dubai, United Arab Emirates

Company: Innovation Direct Employment Services

Description:

Hiring Customer Service Representative

Location: Dubai, United Arab Emirates (UAE)

• Employment Type: Full Time
• Experience Required: 2 – 3 years
• Monthly Salary: AED 4,000 – 5,000 ($1,081 – $1,351)
• Education Required: Secondary School (Academic / General)

Roles & Responsibilities:

• Provide excellent customer service by responding to inquiries and resolving customer issues in a timely and professional manner.
• Document customer interactions and maintain accurate and detailed customer records.
• Collaborate with other departments to resolve customer issues and ensure customer satisfaction.
• Handle customer complaints and escalations with empathy and professionalism.
• Meet or exceed set performance goals and metrics to ensure customer satisfaction and contribute to the success of the customer service team.