Customer Service Representative Dubai UAE

Position: Customer Service Representative

Date posted: 2023-07-15

Industry: Other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are looking for a Customer Service Representative to work in our Real Estate office Russian Chinese Spanish tagalog will be advantage.

Salary: 4000 AED

Job Type: Full-time

Responsibilities:

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Required)