Customer Service Representative Dubai UAE

Position: Customer Service Representative

Date posted: 2022-03-13

Industry: Sports Academy

Employment type: Full Time

Experience: 2 to 4 year

Qualification: Bachelor’s Degree holder

Salary: AED 2300 to 3000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Female Customer Service Representative is required for a Sports Academy in UAE

Responsibilities:

• Answers customer inquires.
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers

Requirements:

• Bachelor degree.
• Excellent English speakers.
• Computer Skills a must
• Well Presented.
• Calm Attitude and Pleasant Behavior.

Benefits:

• Attractive Salary (2,300 AED : 3,000 AED)
• Allowances.
• Insurance.
• Plus all the benefits as per UAE labor law.

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