[Hiring] Customer Service/Online Order Dubai UAE

Position: Customer Service/Online Order

Date posted: 2025-04-17

Industry: Supermarket

Employment type: Full Time

Experience: 2 to 3 year               

Qualification: Diploma/Degree

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Al Baraka Supermarket

Description:

We’re Hiring: Customer Service/Online Order Managing Executive

Location: Dubai, UAE

 Company: Al Baraka Supermarket (Online Delivery Division)

We are looking for a dedicated and detail-oriented professional, fluent in English, to manage our online grocery orders and provide top-notch customer service.

Position:

Customer Service cum Online Order Managing Executive

Key Responsibilities:

• Manage online orders through platforms like Instashop, Talabat, etc.
• Coordinate with the picking and delivery team to ensure timely order dispatch
• Handle customer queries, complaints, and updates via WhatsApp, app chat, or phone
• Track and update order status in the system
• Maintain a smooth and professional customer experience

Requirements:

• Fluent in English (spoken and written)
• Experience in supermarkets or online delivery is a plus
• Strong communication and interpersonal skills
• Familiarity with e-commerce platforms is preferred
• Ability to multitask and work under pressure

What We Offer:

• Competitive salary
• Friendly and supportive work environment
• Opportunities to grow with a dynamic and growing retail e-commerce team