[Hiring] Customer Service Executive Dubai UAE
Position: Customer Service Executive
Date posted: 2025-03-02
Industry: other
Employment type: Full Time
Experience: 2 to 4 year
Qualification: Bachelor’s Degree holder
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
Hiring Customer Service Executive (Full-Time)
Location: Dubai, UAE
Working Hours: Monday – Friday, 8:00 AM to 5:00 PM
Job Description:
We are seeking a dedicated Customer Service Executive to join our client’s team. This role involves close coordination with customers, overseas partners/agents, and local vendors to ensure smooth shipment processes.
Key Responsibilities:
- Coordinate with customers, overseas partners/agents, and local vendors once shipments are confirmed.
- Regularly follow up with agents to get timely updates on shipments.
- Send proper and timely updates to customers regarding their shipments via email.
- Ensure compliance with internal SOPs and KPIs for efficient job closures.
- Assist the pricing team with requests and adjustments.
- Close files immediately after shipment delivery to maintain smooth workflow.
Requirements:
- Strong communication and organizational skills.
- Ability to handle multiple tasks and prioritize effectively.
- Proactive approach to problem-solving and shipment tracking.
If you’re a motivated individual looking to contribute to a dynamic team, we invite you to apply and be part of a growing company.
