Customer Service Executive Dubai UAE

Position: Customer Service Executive

Date posted: 2022-07-14

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree is required

Salary: AED 5000 to 7000

Location: Dubai, United Arab Emirates

Company: Tagit

Description:

Tagit company is looking to hire Customer Service Executive

Responsibilities:

• Responsible for managing the sales revenue and relationship with a set of client accounts.
• Acquiring a thorough understanding of key customer needs and requirements.
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Contribute in sustaining and growing business to achieve long-term success.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Conduct onsite training for customers.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Coordination and follow up with cross-functional teams within, for growth and relationship management of existing business

Requirements

• Ready to relocate or who is located in Dubai.
• Excellent in English.
• Ability to travel 2 times/month.
• Experience in sales and providing solutions based on customer needs.
• Call center experience.
• Customer service experience is must.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Intelligent, enthusiastic and self-motivation driven.
• Demonstrates high ethical value.

Perks and Benefits

• Providing Laptop, Sim card and mobile.
• Very attractive commission
• Salary approx 5k – 7 k AED
• Experience – 3-5 Years
• 9 working hours from 9:00 AM till 6:00 Am Dubai time/ 6 days.