Customer Service Executive Dubai UAE
Position: Customer Service Executive
Date posted: 2019-06-25
Industry: Real Estate
Employment type: Full Time
Experience: minimum 3 to 5 year of relevant experience
Qualification: Bachelor’s Degree holder preferred
Salary: AED 8000 to 10000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
Looking for Customer Service Executive to work in the Complaints and Feedback department for a leading Real Estate Developer in Dubai.
One would manage queries and complaints in an efficient and professional timely manner.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Should have a- positive attitude- & should be Goal oriented, follow communication procedures, guidelines and policies
Should have experience in customer services within Real Estate industry in UAE of 3-5 years, to be able to work under pressure.
Customer orientation and ability to adapt/respond to different types of customer’s related issues, with excellent knowledge in Microsoft office
Excellent communication and presentation skills, ability to multi-task, prioritize, and manage time effectively
To be already based in the UAE
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Interested candidates please share the CV to shinehro@gmail.com