Position: Customer Service Executive
Date posted: 2020-10-17
Employment type: Full
Salary: AED 4000
United Arab Emirates
We have a fantastic opportunity for a Customer
Service Executive to join us immediately. This will be a permanent role working
with our respective clients for Abu Dhabi and Al Ain Branch. North American
Services Center is the longest Immigration Company in the UAE with a Canadian
ICCRC Lawyer with branches all over UAE.
The Customer Service Executive Will Be
- Executing Welcome Call and Email to our new clients.
- Addressing customer inquiries and concerns regarding their application process.
- Coordinating with processing team and other departments regarding client’s concerns.
- Sending report to management on a daily, weekly and monthly basis.
- Advising client’s for other possible programs depending on their profile and application status.
- Answering Emails of clients and forwarding it to right department.
- Emphasize and resolve client’s complaints and address it accordingly.
- The Customer Service Executive qualifications should be as follows:
- Immigration Experience (Advantage but not required)
- Call Center Experience either in UAE or home country is fine
- At least more than 2 years Customer Service Experience