Customer Service Executive Dubai UAE

Position: Customer Service Executive

Date posted: 2020-09-28

Industry: Other

Employment type: Full Time

Experience: minimum 2 year

Qualification: Bachelor’s Degree Holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Customer Service Executive. Candidates from the aviation industry like cabin crew are preferred. Impeccable communication skills are mandatory.

Mandatory Languages: English, French, Arabic

Manage customer queries and complaints. The candidate will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

Responsibilities of Customer Service Representative

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.