Customer Service Advisors Dubai UAE

Position: Customer Service Advisors

Date posted: 2021-10-02

Industry: Healthcare

Employment type: Full Time

Experience: minimum 1 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Seven Medical Group

Description:

Seven Medical Group in Dubai is urgently hiring Arabic Female Customer Service Advisors for its Office in Dubai.

Job requirements and responsibilities:

  • Maintaining positive, empathetic and professional attitude toward customers and colleagues at all times.
  • Ability to stay calm when customers are stressed or upset.
  • Ability to work under pressure and handle stressful workloads.
  • Ability to multi task through communicating with customers through various channels.
  • Acknowledging and resolving customer complaints and answer them in timely manner.
  • Processing appointments, rescheduling, cancelations and requests during the interaction.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Relay the customer’s feedback efficiently to your direct manager for fast actions.
  • Ensure customer satisfaction and provide professional customer support.

Requirement:

  • High school, Institutional Diploma or B.A in any specialty.
  • Good command of English language is a MUST.
  • At least 1 year experience working in Call Centers or BPO is a MUST. Visit Visa is welcome to apply!
  • Due to business nature, Candidates should be Females ONLY.

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