Customer Service Advisor Dubai UAE

Position: Customer Service Advisor

Date posted: 2020-11-02

Industry: Telecom background

Employment type: Full Time

Experience: 2 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential


We are hiring for Customer Service Advisor for one of the biggest telecom companies inside UAE – candidates with a Telecom background are highly recommended

Communicate with customers on daily basis over the phone, assist them with their inquiries, and complains.

Ensure adherence to time schedules.

Be available for all briefings and updates.

Be aware of and comply with any client/process/product updates.

Share the daily performance with the TL and colleagues

Address any problems/ grievances with the TL/ TC/ TM that may have a bearing on productivity or efficiency.

Maintain a high customer satisfaction rating as per the feedback taken by various agencies/ authorities.

English Language Verbal, Selling, Probing, Basic computer, Telephone Etiquette

If the above is of interest, please do reach out to discuss with us more about this great opportunity to be part of an amazing forward-thinking company!

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