31 May 2023
Customer Response Representative Dubai UAE
Position: Customer Response Representative
Date posted: 2023-05-31
Industry: other
Employment type: Full Time
Experience: 1 to 3 year
Qualification: Bachelor’s Degree holder
Salary: AED 4000 to 6000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
Hiring Customer Response Representative
About the Client:
One of the leading provider of innovative vehicle, motorist and fleet support services across the MENA region
Job Description:
- Conduct daily inbound and outbound calls in a professional manner, meeting company and/or Client policy and service levels.
- Act as a Brand Representative and working on how to delight customers.
- Follow Global Communication standards for verbal and written communication while combining the brands’ values.
- Understand the brands’ values and putting them into the perspective of customer expectations.
- Liaise between Supervisors, Customers, Clients, Service Providers, and Dealers to provide simple and effective solutions
Qualifications:
- Bachelor’s degree in any relevant field is required
- At least 1 – 3 years working experience in any of the ff. field: automotive luxury brands and customer relationship management systems (CRM), automotive OEM customer service or premium customer service with an affinity for technical/automotive topics.
Use “Customer Response Representative” as email subject