Customer Relation Officer Dubai UAE

Position: Customer Relation Officer

Date posted: 2022-02-22

Industry: other

Employment type: Full Time

Experience: minimum 2 year

Qualification: Bachelor’s Degree is required

Salary: AED 8000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Customer Relation Officer

Experience: Minimum 2 years’ experience in UAE as a Customer Relation Officer.

Job Description:

• To provide customers financial services which exceed the customer’s expectations by delivering an unbiased, competent, and timely and problem free service.
• Improve on service levels at the branches. Take ownership of customer complaint until final resolution.
• Be a team player and contribute to achievement of goals based on the Key Performance Indicators, in the Branch. Also to support and coach new staff to make easier their assimilation in the NBF family & to achieve the assigned target / Financial & NON-Financial.
• Provide constructive and constant feedback on improvement of: products, services, processes which may either reduce cycle time or costs or enhance customer satisfaction.

Only UAE Experience will be considered.