27 Dec 2021
Customer Experience Officer Dubai UAE
Position: Customer Experience Officer
Date posted: 2021-12-27
Industry: Other
Employment type: Full Time
Experience: 3 to 5 year
Qualification: Bachelor’s Degree Holder
Salary: AED 5000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
We are hiring!
Opening: Customer Experience Officer
Requirements:
- Must have 2-year customer B2C, C2C experience
- Must speak Arabic (Native) and English
Description
- Advising clients on the best products or services to suit their specific needs
- Handling customer concerns and complaints
- Answering customer and client calls
- Answering customer calls and directing them to the appropriate recipient
- Communicating with customers via mail, email, and calls
- Completing reports
- Establishing positive rapport with all clients and customers via phone or in-person
What we expect:
- Multitasking skills
- Willing to learn
- Able to handle pressure and work with deadlines
with the subject CXO TF00143
