Customer Care Captain Dubai UAE

Position: Customer Care Captain

Date posted: 2022-05-29

Industry: laundry services

Employment type: Full Time

Experience: 2 to 3 year

Qualification: Diploma/Certificate

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Lady Customer Care Captain required

A hygienic laundry services chain in Dubai required a Lady Customer care captain on urgent basis

Job Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team at outlet.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• applications must be present in Dubai
• English speaking skills are essential
• Fresh UAE visit holder are encourage to apply.