Customer Account Manager Dubai UAE

Position: Customer Account Manager

Date posted: 2022-06-19

Industry: RFID Solutions

Employment type: Full Time

Experience: 2 to 4 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Tagit RFID Solutions

Description:

Tagit Company is looking to hire a Customer Account Manager.

Responsibilities:

• Responsible for managing the sales revenue and relationship with a set of client accounts.
• Acquiring a thorough understanding of key customer needs and requirements.
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Contribute in sustaining and growing business to achieve long-term success.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Conduct onsite training for customers.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Coordination and follow up with cross-functional teams within, for growth and relationship management of existing business.

Requirements:

• Excellent in English &Hindi
• Ability to travel 2 times/month.
• Experience in sales and providing solutions based on customer needs.
• Call center experience.
• Customer service experience is must.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Intelligent, enthusiastic and self-motivation driven.
• Demonstrates high ethical value.
• 9 working hours from 9:00 AM till 6:00 Am Dubai time/ 6 days.
• Providing Laptop, Sim card and mobile.
• Very attractive salary with commission.