Contact Center Operations Manager Sharjah UAE

Position: Contact Center Operations Manager

Date posted: 2022-05-18

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Sharjah, United Arab Emirates

Company: Confidential

Description:

Hiring Contact Center Operations Manager – Sharjah (UAE)

• 5+ yrs. of relevant job exp. from a Contact Center background is a must preferably either from Banking / Financial Services / Insurance or Healthcare.
• Excellent communication skills, articulate in English and Arabic (preferred).
• Has managed overall SLA’s, personnel, performance & discipline in the assigned area.
• Has handled 50+ staff/per SPOC ratios.
• Established & monitored clear mgt. control, business common & administrative procedures with the ops team.
• Candidate preferred to be available in the UAE currently.

With subject line mentioned as Contact Center Operations Manager – Sharjah.