Collection Tele Caller Dubai UAE

Position: Collection Tele Caller

Date posted: 2022-08-10

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Collection Tele Caller

Job Description:

Follow up on delinquent cases with the objective of collecting payment / past dues in an amicable manner.

Job Responsibilities:

• Contact delinquent customers and recover outstanding dues using collection tools i.e. Tele calling & Skip tracing.
• Ensure that regular follow up is done on all cases.
• Provide amicable solution to customers & facilitate them in repaying their dues.
• Analyze customer’s repayment issue and provide them with a feasible settlement plan.
• Ensure that collection history is updated on Collection system for all calls made.
• Ensure daily calls target / productivity parameter are met on daily basis.
• Ensure that collection follow up / coverage is done on all accounts regularly.
• Achieve daily and monthly cash collection target.
• Abide by company’s Code of conduct.

Job Requirements:

• The position requires a minimum of 2 years collection experience.
• Candidate should possess good communication & negotiation skills with a customer centric approach.