[Hiring] Collection Executive Dubai UAE

Position: Collection Executive

Date posted: 2024-03-12

Industry: Real Estate

Employment type: Full Time

Experience: 2 year

Qualification: Bachelor’s Degree holder

Salary: AED 7000 to 8000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Collection Executive Property developer

  • Reach out to customers via calls, emails, and meetings to recover payments for overdue bills.
  • Negotiate suitable payment schedules and plans that align with customers’ financial circumstances while satisfying their debt obligations.
  • Monitor and promptly respond to customer inquiries.
  • Maintain updated customer files, documenting communication timestamps and content.
  • Ensure the acquisition of proof of payments and liaise with relevant departments/clients to ensure proper payment reception and allocation.
  • Inform credit control departments of customer payment discrepancies or failures to adhere to agreements.
  • Provide timely project updates to clients following RERA and on-site construction guidelines.
  • Advise clients on mortgage procedures and arrange for mortgage advisors to assist them until final mortgage approval is granted, catering to residents, locals, and Gulf country citizens.
  • Collect payments for projects in various stages, including Overdue (OD), Handed Over, and VAT-related payments.
  • Present clients with new payment plans based on construction progress and Post-Dated Cheques (PDC CHQs).
  • Address special requests from high-profile clients with exceptional care and attention.

Requirements:

  • Minimum of 2 years of relevant experience in debt collection from Developers in UAE only.
  • Fluent in English, additional language – added advantage.
  • Thorough understanding of the Real Estate debt collection landscape in Dubai.
  • Strong negotiation and communication skills.
  • Ability to manage customer interactions effectively and professionally.
  • Detail-oriented approach to maintaining accurate records.
  • Familiarity with property-related regulatory guidelines (RERA).
  • Experience in coordinating mortgage processes is advantageous.
  • Immediate joiner will be preferred.
  • Salary AED 7-8k plus commissions
  • Work Visa
  • Insurance
  • Annual benefits

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