[Hiring] Collection Executive Dubai UAE

Position: Collection Executive

Date posted: 2024-03-12

Industry: Real Estate

Employment type: Full Time

Experience: 2 year

Qualification: Bachelor’s Degree holder

Salary: AED 7000 to 8000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Collection Executive Property developer

• Reach out to customers via calls, emails, and meetings to recover payments for overdue bills.
• Negotiate suitable payment schedules and plans that align with customers’ financial circumstances while satisfying their debt obligations.
• Monitor and promptly respond to customer inquiries.
• Maintain updated customer files, documenting communication timestamps and content.
• Ensure the acquisition of proof of payments and liaise with relevant departments/clients to ensure proper payment reception and allocation.
• Inform credit control departments of customer payment discrepancies or failures to adhere to agreements.
• Provide timely project updates to clients following RERA and on-site construction guidelines.
• Advise clients on mortgage procedures and arrange for mortgage advisors to assist them until final mortgage approval is granted, catering to residents, locals, and Gulf country citizens.
• Collect payments for projects in various stages, including Overdue (OD), Handed Over, and VAT-related payments.
• Present clients with new payment plans based on construction progress and Post-Dated Cheques (PDC CHQs).
• Address special requests from high-profile clients with exceptional care and attention.

Requirements:

• Minimum of 2 years of relevant experience in debt collection from Developers in UAE only.
• Fluent in English, additional language – added advantage.
• Thorough understanding of the Real Estate debt collection landscape in Dubai.
• Strong negotiation and communication skills.
• Ability to manage customer interactions effectively and professionally.
• Detail-oriented approach to maintaining accurate records.
• Familiarity with property-related regulatory guidelines (RERA).
• Experience in coordinating mortgage processes is advantageous.
• Immediate joiner will be preferred.
• Salary AED 7-8k plus commissions
• Work Visa
• Insurance
• Annual benefits