[Hiring] Cash Applications Process Specialist REMOTE USA

­­­­Position: Cash Applications Process Specialist

Date posted: 2025-05-09

Industry: other

Employment type: Full Time

Experience: 2 to 3 year               

Qualification: Bachelor’s Degree holder

Location: Philadelphia, PA, United States, REMOTE

Company: Pearson

Description:

Hiring Cash Applications Process Specialist

Philadelphia, PA

About the job

Employment Type: Full-time

Job Summary

We are looking for a detail-oriented Cash Applications Process Specialist to join our Order to Cash team. This role will mainly focus but not limited to ELL process on payments, chargebacks, refunds, reversals and reporting. The ideal candidate will have experience in cash application processes, credit card knowledge, strong analytical skills, and a keen eye for reconciliation and payment discrepancies.

Key Responsibilities

• Manage and track online or automatic payment transactions, including chargebacks and disputed payments.
• Work closely with banks and payment processors to track and confirm fund settlements and chargeback disputes.
• Accurately apply customer payments to accounts in the financial system.
• Communicate with internal stakeholders and other business teams to resolve payment discrepancies and provide account updates.
• Work closely with our BPO provider from time to time to coordinate cash application activities and resolve outstanding issues.
• Assist in preparing month-end and quarter-end reconciliation reports
• Ensure compliance with company policies and SOX controls related to cash application process and reconciliation.
• Support process improvements and automation efforts to enhance efficiency in cash application.
• Other ad hoc tasks

Qualifications

• Bachelor’s degree in business, Finance, Accounting, or a related field OR college graduate with equivalent work experience in cash applications, accounts receivable, or financial operations.
• 2+ years of experience in cash applications, accounts receivable, or a similar finance role.
• Strong customer service skills, including handling payment-related inquiries and dispute resolution.
• Familiarity with Oracle, SAP, or any major ERP system for cash application and reconciliation is required.
• Experience with credit card payment processing and chargeback handling is highly preferred.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, Reconciliation).
• Excellent communication and collaboration skills for working with internal teams, external partners, and BPO providers.
• Ability to work in a fast-paced, high-volume environment while maintaining accuracy.

Preferred Qualifications

• Experience in a BPO or shared services environment handling cash applications.
• Knowledge of SOX compliance and financial controls related to cash application.
• Exposure to automation tools for cash application and reconciliation.

Who We Are

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do. It’s who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: FINANCE

Organization: Corporate Finance

Schedule: FULL_TIME

Workplace Type: Hybrid