[Hiring] Call Center Representative REMOTE USA
Position: Call Center Representative
Date posted: 2025-06-02
Industry: Business Process Outsourcing (BPO)
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree is required
Location: United States, REMOTE
Company: Recruitment via Talentify
Description:
Hiring Full-Time Remote Call Center Representative
United States
About the job
Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity
- Starting compensation based on experience with opportunities for growth
- Paid Time Off (PTO) and paid holidays to ensure work-life balance
- Incentives & Rewards program with cash bonuses and prizes
- Comprehensive health benefits available after 90 days
- Career advancement opportunities within a supportive team-oriented culture
- Fun and engaging work environment with a casual dress code
What To Expect (Job Responsibilities)
- Handle inbound calls and troubleshoot basic technical issues for customers
- Build strong relationships with customers while providing exceptional service
- Identify sales opportunities and apply sales skills to promote products and services
- Escalate customer dissatisfaction to the managerial team as necessary
- Ensure first call resolution through effective problem-solving and call management
What Is Required (Qualifications)
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and understanding of Windows operating system
How To Stand Out (Preferred Qualifications)
- Experience in customer service or technical support roles
- Strong aptitude for conflict resolution and negotiation
- Proven ability to thrive in a fast-paced environment
- Previous experience in a remote work setting
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