Call Center Manager Dubai UAE

Position: Call Center Manager

Date posted: 2023-09-07

Industry: Other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000

Location: Dubai, United Arab Emirates

Company: Confidential


Urgently hiring for Call Center Manager-

  • Recruit, onboard, and provide training for call center personnel.
  • Guide and support call center staff in handling complex customer service situations.
  • Analyze call center data and generate reports for senior management.
  • Conduct periodic performance evaluations for the staff, either annually or as needed.
  • Facilitate team meetings and deliver presentations to executive leadership.
  • Formulate monthly, quarterly, and annual objectives and action plans for the call center.
  • Design work schedules to ensure adequate coverage.
  • Develop personnel and resource budgets for approval.
  • Salary 4K + benefits.

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