Call Center Manager Dubai UAE

Position: Call Center Manager

Date posted: 2023-09-07

Industry: Other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Urgently hiring for Call Center Manager-

• Recruit, onboard, and provide training for call center personnel.
• Guide and support call center staff in handling complex customer service situations.
• Analyze call center data and generate reports for senior management.
• Conduct periodic performance evaluations for the staff, either annually or as needed.
• Facilitate team meetings and deliver presentations to executive leadership.
• Formulate monthly, quarterly, and annual objectives and action plans for the call center.
• Design work schedules to ensure adequate coverage.
• Develop personnel and resource budgets for approval.
• Salary 4K + benefits.

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