Call Center Agent Dubai UAE

Position: Call Center Agent

Date posted: 2022-06-19

Industry: other

Employment type: Full Time

Experience: 2 year

Qualification: Bachelor’s Degree holder

Salary: AED 3500

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Call Center Agent Dubai, UAE

• Required No : 04
• Can join immediately
• Salary package of AED 3500 + Commission
• Excellent English communication skills
• Must have experience in inbound and outbound calls
• Must have at least 2 years’ experience in the same field
• Excellent sales experience over the phone

Job Description

• Respond to all inbound queries and requests from customers via email, WhatsApp, social media, website and telephone
• Convert inbound inquiries into assessments or registrations.
• Generate customer interest in the services and products by communicating all special offers, promotions, new classes, new subjects and new branches to the customers.
• Make outbound calls to leads and requests from customers via email, WhatsApp, social media, website and telephone. Respond to all queries.
• Co-ordinate with the Front Desk of the branches to confirm which teachers can be booked for assessments. Plan the booking of lessons.
• Contact all leads and inquiries received, for the per-opening of new branches.
• Meet and exceed all per-defined targets and KPIs within the set time-frames.
• Send CV along with your Current Location, Visa Status, Expected Salary

With Sub of email as “Call Center Agent”