Business Development Manager Dubai UAE

Position: Business Development Manager

Date posted: 2019-06-12

Industry: Travel

Employment type: Full Time

Experience: Commercial/Sales: 5+ Years

Qualification: Degree or Honours (12+3 or equivalent)

Salary: AED 10000 to 15000

Location: Dubai, United Arab Emirates

Company: Dnata Travel


The role is focused purely on winning new business and is suited to people who are ‘sales hungry’ and who can exploit their exceptional sales skills with effective and successful results;.

It also involves closely working with the Account Manager Teams, Operations Teams and Suppliers

Develop, plan and manage the implementation of the regional corporate travel consolidation program, in co-ordination with the HRG Global sales teams world-wide. To assist the Manager, HRG Dubai in achieving the targets set for each fiscal year as well as act as a Consultant Manager to the HRG Region & Global HRG office, in assistance with Bids, RFPs & any other business related challenges

Independently research client/prospect information, corporate travel market trends, source client key contact information and support the regional partners in formulating sales strategies, to secure corporate accounts as per the regional prospects data base.

Sales strategies, to secure corporate accounts as per the regional prospects data base.

To develop new business relationships, generate and negotiate new income for HRG to an agreed annual target with Manager HRG and to present HRG to potential clients through direct communication in face to face meetings, presentations, telephone calls and emails.

To maintain a healthy pipeline to secure new business opportunities and to aim to close successfully, 50% of prospected clients.

To have a thorough understanding of clients travel program objectives including their Return On Investment (ROI) objectives and to promote all other HRG Products, such as OBT, VAT, Cargo, ETicket Reclaim, Corporate Leisure, Visas, MG&E and Consulting.

To ensure local, regional and global RFI’s and RFPs are responded to in a professional and timely manner.  Bids must be completed with details that cover all HRG products, services and abilities. Special attention must be given to details, accuracy of information, appropriate usage of wording and a clear coordination between regional dnata offices & other HRG Central offices.

To assist in completing projects that are assigned to the Sales Team within the given time-frames and with a keen eye to detail and to keep abreast of issues affecting travel management companies and the travel industry and collecting competitor intelligence.

To actively and successfully use & manage Sales Force for: lead generation; opportunities, and setting up the accounts in SF.

To ensure the Implementation Process is followed, with full agreement from all stakeholders: Implementation team, CRM and Operations and to effectively interact with other internal departments including the Credit Control, Accounts Payable, when setting up a new client and with Account Management and Operations Team when handing over accounts ensuring you fully and correctly brief in all aspects of the sale.

To maintain good relationships with multi-national Business Groups for prospection and to efficiently assist in help conduct the Travel Bookers Programme once or twice every year.

Proven success in sales ability and demonstrable full knowledge of the sales process, confident negotiator and ability to ‘close the deal’

Capable of hands on problem-solving, with ability to generate ideas and solutions, A positive and determined approach to researching and analysing new business opportunities

Ability to use own initiative and pay close attention to detail, strong communication skills in all forms including written, oral, email, telephone, and presentation

Excellent organisational and time management skills, a positive attitude to dealing with people, capable of working independently, and having responsibility as an individual

Familiarity with the Travel environment in the Arabian Gulf is desirable in understanding customer needs and supplier capabilities.

Up to date knowledge in the handling of Corporate Travel and related subjects including the management of “Open Book” and fee based client relationships. Knowledge of IATA procedures involved in managing a travel agency.



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