Automation Support Engineer Abu Dhabi UAE

Position: Automation Support Engineer

Date posted: 2023-04-19

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Abu Dhabi, United Arab Emirates

Company: Confidential

Description:

Hiring Automation Support Engineer (CC&B)

Mode of hiring/Duration: -Permanent

Job Description: –

Looking for a candidate to join our Automation Operation Technology area that have excellent experience that is support, integrate, and optimize the entire OT ecosystem including – SCADA, AMI, GIS, OMS,

Key Accountabilities:

Job Specific Accountabilities

• Assists in resolving problems and issues with Automation Operation Technology Systems as they arise or refers complex problems for resolution.
• Interacts with users in the call center to help identify issues; troubleshoot problems and provides solutions related to CC&B applications.
• Insight knowledge on the SCADA system architecture & subsystems in order to provide the necessary
• Insight knowledge on the AMI/AMR system architecture & subsystems such as HES, MDMS, Data

Job Description: –

• Minimum 1-2 year of GIS, SCADA, Control Room & AMI/AMR support systems
• High-level experience of Oracle CC&B
• Utility industry experience working directly for utility is a plus.

Minimum Experience & Knowledge & Skills:

• Experience in Distribution Operation and utilities practices preferred.
• Experience with GIS, SCADA, and Control Room & AMI/AMR systems.
• Experience of other utility products build on OUFA
• Should possess core Automation Operation Systems including but not limited to GIS, SCADA, Control Room, Field work and operations.
• Should possess core meter to cash oracle CC&B functional expertise including but not limited to billing, payments credit & collections, meter and field work and operations. Professional Certifications

Technical Competencies:

• Support Experience with GIS, SCADA, Control Room systems
• Experience with AMI/AMR experience in Oracle CC&B.
• Experience in working with Call Center Systems.
• Proficient in MS Office Applications, such as Excel, Word, PowerPoint, etc.
• Very Good analytical and problem solving skills.
• Good skills in working in and/or supporting Automation operation systems & Customer Service Center