Assistant Manager Dubai UAE

Position: Assistant Manager

Date posted: 2023-03-25

Industry: other

Employment type: Full Time

Experience: 3 to 5 years

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Assistant Manager

Division: Hospitality (Resorts)

Location: Hatta, Dubai

Roles & Responsibilities:

  • Handle the day-to-day operations by coordinating with all the departments.
  • Maintain excellent customer relations with the guests.
  • Ensure that customer satisfaction is always a priority for the staff.
  • Determine the quality of the services provided by the hotel and ensure that the standard is maintained.
  • Determine the quantity and quality of supplies delivered to the hotel for daily operations.
  • Evaluate the staff along with the Hotel Manager on the basis of performance and participation.
  • Handle customer complaints patiently and professionally and resolve them on time.
  • Maintain excellent customer relations with the guests.
  • Ensure that customer satisfaction is always a priority for the staff.
  • Review and prepare reports for senior management.
  • Improve guest satisfaction by providing extraordinary customer services.

Requirements and skills:

  • Strong experience in Hospitality field.
  • Excellent organizational and leadership skills.
  • Outstanding communication (verbal and written) and interpersonal skills.
  • Solid understanding of hospitality procedures and best practices

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