Assistant Manager Dubai UAE

Position: Assistant Manager

Date posted: 2023-03-25

Industry: other

Employment type: Full Time

Experience: 3 to 5 years

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Assistant Manager

Division: Hospitality (Resorts)

Location: Hatta, Dubai

Roles & Responsibilities:

• Handle the day-to-day operations by coordinating with all the departments.
• Maintain excellent customer relations with the guests.
• Ensure that customer satisfaction is always a priority for the staff.
• Determine the quality of the services provided by the hotel and ensure that the standard is maintained.
• Determine the quantity and quality of supplies delivered to the hotel for daily operations.
• Evaluate the staff along with the Hotel Manager on the basis of performance and participation.
• Handle customer complaints patiently and professionally and resolve them on time.
• Maintain excellent customer relations with the guests.
• Ensure that customer satisfaction is always a priority for the staff.
• Review and prepare reports for senior management.
• Improve guest satisfaction by providing extraordinary customer services.

Requirements and skills:

• Strong experience in Hospitality field.
• Excellent organizational and leadership skills.
• Outstanding communication (verbal and written) and interpersonal skills.
• Solid understanding of hospitality procedures and best practices