Applications Support Engineer Dubai UAE

Position: Applications Support Engineer

Date posted: 2023-04-11

Industry: other

Employment type: Full Time

Experience: 2 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 10000 to 20000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Applications Support Engineer

Essential day-to-day Responsibilities:

• Provide technical support for enterprise-level application systems.
• Respond to general questions and trouble tickets in a timely manner.
• Research, diagnose, troubleshoot and identify potential solutions for how to resolve an issue.
• Prioritize multiple, open issues.
• Document issue triage as troubleshooting progresses.
• Follow best practices for change control of proposed solutions.
• Maintain service reports.
• Document actionable bugs for engineering resolution.

Qualification & Requirements:

• Bachelor’s in computer science or similar.
• 2-5 years in similar position.
• Extensive knowledge in databases structure, queries and design.
• Extensive knowledge and understanding in Integration methodologies, APIs, Webhooks and Web services.
• Excellent communication skills, email writing, and reporting.
• Project coordination skills.
• Extra: experience with Perfect Gym, Zenoti, Micros.

 Mentioning the position in the subject line.