Application Support Specialist Dubai UAE

Position: Application Support Specialist

Date posted: 2024-01-25

Industry: IT

Employment type: Full Time

Experience: 5 plus year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Application Support Specialist – Swift

Location: Dubai

  • 5+ years of experience at a relevant Technical position in large organizations.
  • Experience in Application production support within the ITIL Framework.
  • Excellent knowledge and hands on experience in
  • Application trouble shooting, configuration and maintenance.
  • Application performance tuning and optimization
  • Resolution of tickets with quality and within SLA
  • Proactive monitoring and incidents analysis
  • Experience in Work flow maintenance and Configuration.
  • Functional experience in banking domain
  • Complete understanding of SWIFT architecture of SAA , SAG,SWP,HSM,SNL
  • Knowledge of SWIFT message standards (MT & MX ISO 20022)
  • Hands on experience deploying periodic SWIFT standards & security patches
  • Knowledge of SWIFT integration with IPLA, IBM MQ & ADK
  • Good understanding of rule & schema creation for message flow in SAA
  • UNIX Shell scripting, XML scripting, XSL scripting, SQL & Oracle developer
  • Willing to work extended hours during critical incidents & schedule weekend deployments.
  • Acknowledging and acting on command center Calls (24×7)
  • Knowledge of UAE local payments (UAEFTS, IPI)
  • Understanding of payment screening
  • Knowledge of BMC remedy, JIRA, confluence

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