10 Aug 2022
Application Support Officer Dubai UAE
Position: Application Support Officer
Date posted: 2022-08-10
Industry: IT
Employment type: Full Time
Experience: 3 to 5 year
Qualification: Bachelor’s Degree holder
Salary: AED 10000 to 20000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
Hiring Application Support Officer
Location: Dubai
Duration: 6 months extendable
Key responsibilities:
- Build a Site reliability engineering culture across the organization by sharing best practices, approaches, documentation with other engineering and projects teams.
- Maintain software that improves the reliability of systems in UAT and production, fixing issues and responding to incidents.
- Able to troubleshoot complicated, cross-platform issues handling OS, Networking, Database in cloud a cloud-based SaaS environment and handle live production incidents.
- Monitor Application performance take steps to improve overall performance and stability and follow through implementation.
- Conduct system analysis and configuration management and development improvements for system software performance, availability and reliability.
- Work closely with project managers, business analysts, developers and testers to ensure the system responding properly to non-functional requirements such as performance, security and availability.
- Maintain and monitor deployments, and orchestration, of servers, Docker containers, databases and general backend infrastructure.
- Keep up-to-date with security incidents that arises on the platform and proactively diagnose, coordinate with engineering teams to solve security issues.
Skills Required:
- Bachelor degree in computer science or other highly technical, scientific discipline.
- The overall Experience of minimum 3+ Years in AWS Cloud (Preferred), CICD/DevOps.
- Working closely with engineering teams to understand their product requirements and how they build/test/deploy their software applications.
- Demonstrated Experience in Containerized Docker and Orchestration (Kubernetes)
- Demonstrated Experience in CI/CD, GitHub, DevSecOps pipelines.
- Demonstrated Experience in public cloud platforms such as AWS and Azure and AWS is mandatory.
- Demonstrated Experience in AWS components like AWS EC2, S3, IAM, VPC, SNS, SQS, API gateway, cloud watch, RDS and NoSQL, ECR, EKS.
- Experience in monitoring and analyzing application performance using observability tools like promethesis, grafana, ELK and cloudwatch logs.
- Good to have knowledge on APM tools like appdynamcis, dynatrace, datadog.
- Familiarity with Linux and Unix systems and command line system administration.
- Good understanding on network routing, load balancing, network protocols, and basic knowledge of TCP/IP, HTTP/HTTPS, DNS, caching, ingress and egress.
- Good to have Scrum/Agile methodologies.