Application Support Officer Abu Dhabi UAE

Position: Application Support Officer

Date posted: 2022-07-12

Industry: IT

Employment type: Full Time

Experience: 3 to 4 year

Qualification: Bachelor’s Degree is required

Salary: AED 5000 to 10000

Location: Abu Dhabi, United Arab Emirates

Company: Confidential

Description:

Hiring for Application Support Officer – Locally available only!

• Location: Abu Dhabi
• NP: Immediate
• Technically adept in one of the technology stacks: .Net/SQL Server OR Java/Oracle
• Should have 3-4 years of working in application support
• Should have good knowledge of ITIL – incident management, problem management, service request fulfilment
• Should have experience of working on L1 and L2 application support.
• Have experience of coordinating with L3 and Vendors to provide resolution to end user
• Should have experience of coordinating with L3 teams to assess application performance and plan SIPs
• Good communication skills
• ITIL foundation certified (v3 or v4)