[Hiring] Application Support Consultant Dubai UAE

Position: Application Support Consultant

Date posted: 2024-04-17

Industry: IT

Employment type: Full Time

Experience: 4 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 15000 to 18000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Exciting Opportunity Alert!

Join Us in Dubai as an Application Support Consultant!

Knowledge of Kony/Temenos Infinity Fabric platform required

Are you ready to embark on a journey of innovation and excellence in Dubai? We’re thrilled to announce a captivating opportunity for an Application Support Consultant to join our dynamic team.

Job Title: Application Support Consultant

Location: Dubai, UAE

Salary Bracket: AED 15,000 – AED 18,000

Benefits: Medical Insurance, Yearly Flight Ticket

Key Responsibilities:

• Provide ongoing technical maintenance and usage support for business applications.
• Ensure adherence to availability and capacity standards.
• Keep superiors updated on issue statuses and resolutions.
• Coordinate on-call support and problem resolution.
• Stay updated on relevant technology and systems.
• Track and ensure timely resolution of pending issues.
• Provide support beyond office hours when necessary.
• Deploy fixes and patches, coordinate testing completion.
• Validate changes and guide users accordingly.
• Adhere to organizational processes and standards.
• Maintain Disaster Recovery plans and procedures.
• Assist in the continual improvement of the Quality management system.
• Maintain SOPs and documentation related to team activities.

Job Specification:

• Bachelors in Computer Science/Engineering or Equivalent.
• 4-5 years of experience in a similar role.
• Experience in the financial industry preferred.
• ITIL certification is advantageous.
• In-depth knowledge of Websites, Internet & Mobile banking applications.
• Knowledge of Kony/Temenos Infinity Fabric platform required.
• Knowledge of Progress Sitefinity platform is a plus.
• Knowledge of app publishing and mobile device management.
• Knowledge of Website Platforms and IIS administration.
• Knowledge of .Net, JAVA & Unix shell scripting.
• Knowledge & experience in MS SQL DB scripting required.

Let’s embark on this exciting journey together!