Application Support Analyst Dubai UAE

Position: Application Support Analyst

Date posted: 2023-01-03

Industry: other

Employment type: Full Time

Experience: 5 years

Qualification: Bachelor’s Degree holder

Salary: AED 10000 to 15000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Application Support Analyst- Payments

Location: Dubai

Job Type: Permanent

Job Responsibilities:

• Provide effective functional and technical support for SWIFT and Central Bank payment applications (FTS/WPS/IPI/DDS)
• Ensure issues are appropriately documented, tracked, addressed, and resolved in a timely manner as per the service level agreement
• Work closely and communicate effectively with business users as well as software vendors on solution delivery and issue resolution

Experience:

• Deep understanding of SWIFT payments
• Good technical knowledge of FTS/WPS/IPI/DDS and ISO20022 Message Specification
• Experience with FircoSoft Payments
• Experience with WebSphere-MQ

Skills Required:

• Minimum 5 years of support and development experience with Central Bank payment applications
• Preferred banking experience
• Preferred knowledge of AWS and DevOps concepts