09 Jan 2023

Application Production Support Dubai UAE

Posted in Information Technology Jobs By agentqq On January 9, 2023

Position: Application Production Support

Date posted: 2023-01-09

Industry: IT

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 10000 to 15000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Urgent Hiring for Application Production Support in Dubai

Minimum 2 years of professional experience in Banking & Finance industry
Minimum 5 years professional experience in production support
Knowledge/exposure to complex environment
Agile working practices
Solid knowledge of SQL scripting
Good knowledge of windows & Unix servers
Experience of working in agile teams as part of a squad.
Experience working in Banking or Finance Industry
Working knowledge in technical aspects of Data Governance including glossary, metadata, data quality, master data management & data lifecycle management
Has knowledge of TCS BaNCS application, backend and front END
Understands SWIFT, FTS , WPS, DDS ,NEFT ,RTGS ,SARIE and ACH Payments
Has knowledge of shell scripting, Jboss , Oracle , spring ,hibernate , programming Language. .
Coordinating with TCS Offshore Level 3 support team for getting fixes related to Production issues and help deploying these fixes
Support testing for Production issues
Updating status of the ticket in defect management tool
Creation of Problem tickets and providing complete information to TCS L3 support and testing team
Supporting for Urgent / Crisis / Critical production support activity
Hot fixes Deployments
Supporting with Data Extraction / EDW report queries
Publishing CCN Dashboard every day
Publishing Payment hub Dashboard to management
Creating Monthly CR in Remedy
Daily Recon for FTS files
Daily Recon for WPS files
Daily Recon for DDS files
Daily Dashboard analysis for Pending transactions crossing TAT defined by Business
Sharing Volume data for Management when ever asked
Monitoring Alerts and acting on it
Acknowledging and acting on command center Calls