Air Import Delivery Order Operation Dubai UAE

Position: Air Import Delivery Order Operation

Date posted: 2023-01-05

Industry: Logistics

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Bollore Logistics

Description:

Bollore Logistics UAE is looking for Air Import Delivery Order Operation profiles.

A similar experience is a must. if interested, please fill out the below form to understand more about your current profile and experience.

Main Responsibilities,

  • Managing the shipment arrivals (based on pre-advice), monitoring & communicating any discrepancies (part arrival, consignee name, weight etc.) with the relevant authorities & Network.
  • Managing and aligning the work based on the available resources.
  • Planning& Coordination with for any priority transfer& delivery.
  • Pre-planning bigger volume shipments with Leased Transporter & Air Freight Manager for priority clearances and executing direct delivery to reduce double handling & cost.
  • Pre-plan the CTOCH of all large weight/volume shipments ex EK and plan the vehicles accordingly.
  • Check on virtual guarantee refund for EK CTOCH transfer.
  • Credit Note with EK/Dnata for any incorrect billing with proper records for follow-up.
  • Filling pre-manifest for all Import shipments arriving in Dubai.
  • Coordinating with Ground staff for any ATA amendment
  • Individually handling and filling of claims, IR’s with the Airline/ respective department for damaged cargo received.
  • To redesign and implement the process in the DO counter.
  • To lead & manage all DO counter activities.
  • Assisting the Perishable team in filling the Claim for Damaged and Loss of cargo (if required).
  • Coordinating with Airline and GHA to sort out any discrepancy arising in Import shipment.

Daily Task:

  • Maintain accurate records of all the pre-advice & coordinate with the Terminal, Carrier, and Network.
  • Sending timely ‘arrival notices’ to all the clients.
  • Provide accurate and timely information for FG5 & EK transfers to Bollore W/H.
  • Ensure that all the ATA and Job Files open are processed on the same day of arrival.
  • Ensure with the team that all the cash invoices are processed on the same day.
  • Proactively provide information to the Customer Operations Support team for any discrepancy in shipment to follow with the network.
  • Coordinating with Ground operations for document collection from DWC and EK and prioritizing with them all urgent shipments.
  • Coordinating with Ground ops for document collection from Local forwarder for specific client shipment, open JF, and handover to the Air Import team for processing.
  • Additional daily checks on CALOGI and EK Portal for any shipment missed out and ensure these are planned for transfer.
  • Filling pre-manifest for all Import shipments arriving in Dubai.
  • Updating AOG team for any/all the docs collected from EK and FG5.
  • Coordinate with internal staff and EK for IR reports for damaged cargo.
  • Generating Invoices for all Cash customers on daily basis.

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